About Us:
RZ Service Group is a leader in logistics and facilities support services, known for delivering high-quality solutions to our clients. As a Veteran-Owned Small Business, we are committed to excellence and diversity. We are currently seeking a skilled Warehouse Lead/Trainer to manage warehouse operations and train personnel at our various warehouse locations.
Job Overview:
The Warehouse Lead/Trainer will be responsible for overseeing the day-to-day operations of warehouse staff and ensuring all materials handling tasks are completed efficiently and safely. This role includes providing hands-on training for new employees, coordinating warehouse workflows, and ensuring compliance with established safety and operational procedures. The Warehouse Lead/Trainer will ensure that all work is performed according to standard operating procedures while promoting a culture of continuous improvement.
Responsibilities:
• Lead and supervise the daily tasks and workflows of all Materials Handlers in the assigned warehouse.
• Provide training for new contract personnel on warehouse policies, safety practices, and job duties.
• Offer ongoing coaching, guidance, and performance feedback to warehouse staff to improve efficiency and effectiveness.
• Coordinate the flow of products, orders, and mail to ensure that all tasks are completed on time and to quality standards.
• Ensure adherence to all warehouse safety practices, procedures, and policies.
• Assist with developing and implementing warehouse operation plans, policies, and procedures.
• Prepare reports, collect operational data, and maintain accurate records as required.
• Participate in developing short- and long-term goals for warehouse operations based on performance metrics and operational needs.
• Identify areas for operational improvement and recommend or implement changes to processes or systems.
• Resolve issues in the warehouse and escalate to supervisory or management level when necessary.
• Maintain compliance with safety and security standards, ensuring standard operating procedures are followed at all times.
• Regularly communicate with staff to ensure awareness of priorities, targets, and operational requirements.
• Perform other duties as assigned, including physically handling and moving loads up to 70 pounds, utilizing equipment when needed.
Requirements:
• High school diploma or equivalent required.
• Proven experience in a warehouse or distribution environment.
• Strong knowledge of logistics and supply chain management, including shipping, receiving, and order fulfillment processes.
• Knowledge of proper storage and handling procedures for various products and materials.
• Ability to solve problems proactively and work effectively in a fast-paced environment.
• Proficiency in data entry and experience using inventory software and systems.
• Ability to motivate, train, and work with diverse teams to achieve common goals.
• Knowledge of packaging principles to prevent product damage and ensure safe shipping.
• Familiarity with shipping and transportation systems, including USPS, FedEx, and UPS.
• Proficiency in Microsoft Windows 10, Microsoft Excel, Microsoft Office (2010 or later), and data entry software.
• Strong knowledge of security measures to prevent product loss and control access.
• Ability to lift and carry loads up to 70 pounds, with equipment available for heavier items.
Benefits:
• Competitive hourly wage
• Health, dental, and vision insurance
• Paid time off
• 401(k) plan
• Professional development opportunities
• A supportive and inclusive work environment
Why Work at RZ Service Group?
At RZ Service Group, you’ll join a veteran-friendly and inclusive team committed to excellence. We provide opportunities for professional development and career advancement in a supportive environment where your contributions are valued.